Professional Speech and Text Analytics Based on AI
We identify lost leads, agent errors and growth opportunities to help your business gain maximum benefit
Medicine
Construction
Software Sales
Government Institutions
20+ Industries
Calls
Chats
Face-to-Face Communication
Reviews
Video Conferences
We identify lost leads, agent errors and growth opportunities to help your business gain maximum benefit
Full control of operator work
Identifying topics, problems, and customer needs
Identifying labor-intensive topics, improving process efficiency
Identifying trends, insights for business development
Over 6 years of experience

Natural language understanding technologies that independently determine what the customer and operator are talking about
Our own developments in acoustic analysis and noise reduction
Wide functionality for tracking service standards and methodologies, multi-variant scenarios, and even processes that don't require IT knowledge
Detailed and understandable dashboards compiled by our analysts
Personalized approach to each project
Easy integration, pre-configured evaluation metrics, clear reporting, and other tools that help quickly implement speech analytics
Omnichannel
Security
Multilingualism
Services
x2
Sales conversion from first meeting
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Construction
23
Call to meeting conversion
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Government institutions
∙85%
Accuracy in determining the process the employee should follow based on the conversation
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Medicine
26%
Conversion increase
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